Refund policy
Last updated: July 11, 2026
Thank you for shopping at Little Dog Haus. We want you and your pup to love every purchase. If you're not completely satisfied, we're here to help.
Returns We accept return requests within 14 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide instructions on next steps.
Please note: Because our products are fulfilled by a third-party supplier, return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Wrong Items If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with a photo of the item. We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items
- Items returned after 14 days of delivery
- Items that are used, washed, or not in original packaging
- Sale or clearance items
Cancellations Orders can be cancelled within 24 hours of placement. After that, orders may already be in processing with our supplier and cannot be cancelled.